Using SEO principles to optimize product feed visibility
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The future of e-commerce discovery is being reshaped by AI agents that don’t just respond to queries—they anticipate needs, influence decisions, and operate at the household level. In this episode of *Voices of Search*, Katie Morrow, Director of Managed Services at ProductsUp, reveals that the era of 'send everything' is over. With 2.2 trillion product interactions monthly, she warns that flooding AI agents with every SKU—like fuzzy socks or toothpicks—drowns out what truly matters: high-revenue, high-margin, and contextually relevant products. The real shift isn’t just in technology, but in mindset: marketers must now think in terms of personas, not just audiences, and prioritize product data with surgical precision. Morrow emphasizes that AI discovery demands structured, dynamic, and hyper-relevant data—especially at the SKU level—where availability, price, delivery speed, and even brand perception become critical signals. She cautions against premature scale, advocating for small, testable experiments with top-performing or net-new products to measure real impact. The most powerful insight? AI agents aren’t just tools—they’re becoming decision-makers, and brands that fail to optimize their data for them risk being invisible in a world where consumers no longer search—they’re guided.
Stop sending all 300 million SKUs to AI agents—start small with top revenue-driving or net-new products to measure real impact.
AI agents operate at the household level, so optimize product data for multiple personas, not just individual shoppers.
Rich, granular data (price, availability, delivery options, brand perception) is now essential at the SKU level for AI discovery.
Use KPIs like revenue, new customers, or traffic to segment your catalog—don’t expose everything without a clear goal.
AI discovery is not search—it’s influence. Brands must shape their data to be seen, trusted, and recommended by agents.
…and 3 more takeaways available in PodZeus
Introduction & Sponsor: I Hear Everything
The episode opens with a sponsor plug for I Hear Everything, a podcast production network, setting the stage for the show's focus on SEO and content marketing.
Meet Katie Morrow & ProductsUp’s Global Scale
Katie Morrow introduces herself and ProductsUp, highlighting their role in managing 2.2 trillion product interactions monthly across search, social, and agentic platforms, with deep experience in feed optimization and channel intelligence.
AI Agents & the New Era of Product Discovery
“The inception of this concept of someone making conscious decisions about what we consume is here. Whether or not we felt like we had that kind of control before, we did, but we weren't necessarily always taking advantage of it knowing we still had to make our products discoverable.”
The Myth of 'Send Everything' to AI
“I find it absolutely obscene. No marketer wants to be looking at any of that working towards that. And I get that it's a localized program and I get that you want to make sure that we can get to you for that one item, but at the end of the day, we're searching for children's Tylenol and that's what's going to get us to brick and mortar. And it's not the fuzzy socks.”
Prioritization: KPIs Over Catalogs
“If my KPI is revenue, it will be top revenue driving SKUs. If my KPI is bring new customers to the website, I would expose only net new products.”
“The worst thing we can do is expose bad product content to the agents because at that point you're building a bad historic presence with those that are making future buying decisions on our behalf.”
“If my KPI is revenue, it will be top revenue driving SKUs. If my KPI is bring new customers to the website, I would expose only net new products.”
“I find it absolutely obscene. No marketer wants to be looking at any of that working towards that. And I get that it's a localized program and I get that you want to make sure that we can get to you for that one item, but at the end of the day, we're searching for children's Tylenol and that's what's going to get us to brick and mortar. And it's not the fuzzy socks.”
Host
Guest
ProductsUp
organization
Katie Morrow
person
Google Merchant Center
product
Previsible
organization
I Hear Everything
organization
Channel Intelligence
organization
LLM.txt
product
March Madness
other
Nito
product
TikTok shops
other
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