The Troubleshooter 03-25-26

The Troubleshooter Show episode 03-25-26 dives into a range of consumer protection issues, with a central focus on the landmark New Mexico jury verdict against Meta (Facebook) for failing to protect children from online predators. The case, which awarded $375 million in penalties, stemmed from a state prosecutor's investigation using fake underage profiles that were quickly targeted by adult predators, suggesting Meta’s algorithms enabled such exploitation. The episode explores the legal and ethical debate over whether social media platforms can be held liable for user behavior, especially when they allegedly design addictive algorithms to keep minors engaged. This discussion is contrasted with the Supreme Court’s precedent in Cox v. Sony, where platforms were shielded under Section 230 of the Communications Decency Act. The show also examines the broader societal issue of online manipulation, spotlighting Neville Roy Singham, a multi-millionaire who allegedly funds a vast network of fake news and anti-American organizations from China. The episode further covers real-life consumer victories, including a caller who successfully pursued criminal charges against a contractor who stole a $25,000 deposit, resulting in a plea deal, probation, and restitution. Additional segments address personal injury law, insurance pitfalls, real estate showings, and deceptive extended warranties, all under the show’s mission to empower listeners with actionable knowledge and advocacy tools.