Ep. 1390: The Psychology of Persuasion with Michael Covel on Trend Following Radio
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Robert Cialdini, the world’s foremost expert on persuasion, reveals that the most powerful influence doesn’t happen during a pitch—it happens *before* it. In a groundbreaking shift from his classic six principles of influence, Cialdini’s new book, *Persuasion*, introduces 'pre-suasion': the science of priming people’s minds *before* delivering a message. He explains that the real leverage isn’t in the content of your argument, but in the mental state you create in your audience beforehand. A top salesperson in a home alarm company didn’t sell safety—he built trust by asking to be let into the home, subtly signaling he was someone the couple could trust. Even babies as young as 18 months respond more to images of people standing together, showing that the human mind is wired for unity and cooperation. Cialdini’s research proves that simply saying, 'I’m not going to charge you a million dollars,' makes a $75,000 fee seem reasonable by anchoring perception. The ultimate power move? Framing your message as if you’re speaking to family—'I’d tell a family member this'—because when people feel you’re 'of us,' not just 'like us,' they’re far more likely to say yes. This isn’t manipulation—it’s the hidden architecture of human connection, and it’s available to anyone who learns to shape the moment before the ask. The episode dismantles the myth that persuasion is about logic or hard selling. Instead, it’s about emotional priming, social norms, and identity.
Pre-suasion—the moment before persuasion—is where real influence happens, not in the message itself.
Trust is built not by arguing, but by creating a shared identity: 'I’m not like you, I’m one of you.'
Anchoring works: saying 'I won’t charge you a million dollars' makes $75,000 seem reasonable.
Social proof is most powerful when it’s about 'similar others': 'Most guests in this room reused towels.'
Babies 18 months old are three times more likely to help when shown images of people standing together.
…and 3 more takeaways available in PodZeus
The Power of Pre-Suasion: Influence Before the Ask
“The majority of communicators think the way to optimize influence is to get the message right. But that’s not how we optimize influence. We optimize it in the moment before we deliver the message.”
The Trust Trick: How a Salesman Built Credibility in 10 Seconds
“Only somebody you trust would you give a key to your front door to. I wanted to be associated with trust in the minds of that couple before I began showing them the information.”
The Anchoring Effect: Why a Million Dollars Makes $75,000 Seem Cheap
“Compared to a million dollars, $75,000 seems reasonable. That’s the power of anchoring.”
The 18-Month-Old Test: How Unity Triggers Cooperation
“They could hardly talk. They couldn’t plan or reflect. But this procedure is so primitive, so fundamental in us that it got 18-month-old babies to be three times as likely to be helpful.”
The 'Family Member' Frame: Warren Buffett’s Secret to Trust
“I’m going to tell you this in a way that I would tell a family member if they asked me. I’ve never thought of selling Berkshire Hathaway again.”
“The only one that made a significant difference is what your neighbors are doing.”
“to be able to charge you a million dollars for this. Now, it never... He says that's not enough to win the business every time. Too many factors associated with that.”
“If you want a good book to read for the holidays, if you want to keep everybody on your wish list up to date, I highly recommend Persuasion.”
Host
Guest
Influence
book
Robert Cialdini
person
Persuasion
book
Michael Covel
person
Berkshire Hathaway
organization
Warren Buffett
person
Charlie Munger
person
Opower
organization
Daniel Kahneman
person
Seth Klarman
person
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