Missed Quota Series: The Dark Funnel - The #1 Reason Sellers Missed Quota In Q1 | Donald C. Kelly - 1993
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In this episode of The Sales Evangelist podcast, host Donald C. Kelly dives into the second installment of his 'Missed Quota Series,' focusing on the critical issue that sales reps often arrive too late in the buyer's journey. He reveals that B2B buyers complete 67% of their decision-making process before engaging with a sales rep, making it essential for sellers to establish presence and credibility early through strategic social selling. Using a cybersecurity industry example, Kelly illustrates how a CISO may already be deep into research—reviewing Gartner reports, comparing vendors, and consulting peers—before even submitting a demo request. The solution? Proactive content creation: sales reps and executives must publish relevant, timely insights on platforms like LinkedIn to become trusted advisors before the buyer is ready to talk. Kelly outlines three content types—threat intelligence, compliance education, and field insights—and urges reps to post three times per week, leveraging AI tools to streamline the process. He also emphasizes optimizing LinkedIn profiles with buyer-centric keywords and storytelling to boost visibility and credibility. The episode concludes with a teaser for the next installment, which will tackle challenges with multiple stakeholders and deals stalling in committee stages.
Buyers complete 67% of their journey before engaging with sales reps—be present before they’re ready.
Publish three types of content weekly: threat intelligence, compliance education, and real-world field insights.
Optimize LinkedIn profiles with buyer-focused keywords and storytelling—not just job titles.
Use AI tools to create content efficiently; time is no longer an excuse.
Be a trusted advisor, not just a vendor—build credibility through consistent, valuable content.
Sponsor: HubSpot & LinkedIn Sales Navigator
Two sponsor segments promote HubSpot’s platform for unified marketing and sales operations, and LinkedIn Sales Navigator’s AI-powered lead discovery and outreach tools.
The Dark Funnel Problem: Buyers Are Gone Before You Arrive
“Your buyers were gone way before your sales rep showed up.”
Solving the Dark Funnel: Be the Trusted Advisor
“If you get 20 or 15 people to engage on it, this is relevant information to those ICP.”
Optimize Your LinkedIn Profile for Sales Success
“Your about me section is not necessarily about you. It's about what you can do for the client.”
Next Episode Teaser: The Committee Stage Challenge
Kelly previews the next episode, which will tackle the second most common reason sales reps miss quota: deals dying in the committee stage due to multiple stakeholders.
“Your buyers were gone way before your sales rep showed up.”
“You're the one people are going to go to. You're the one that can fix their problems.”
“Your about me section is not necessarily about you. It's about what you can do for the client.”
Host
Donald C. Kelly
person
The Sales Evangelist
media
LinkedIn Sales Navigator
brand
HubSpot
brand
Gartner
organization
Blue Mango Studios
brand
Mistakes That Made Me
media
TSE Studios
organization
Iman Ismail
person
Sandra Booker
person
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