Suzan Vulaj: Inside Talent Acquisition at NBCUniversal: What Actually Works (Live @ Unleash 2026)

In this episode of The POZCAST, host Adam Posner sits down with Suzan Vulaj, SVP of Global Talent Acquisition at NBCUniversal, live at Unleash 2026. Suzan shares her insights on modern talent acquisition, emphasizing the critical role of recruiters as brand ambassadors and relationship builders. She discusses how NBCU is navigating the AI revolution not with fear, but with strategic integration—using tools like Smart Recruiters and launching initiatives like 'First Look' to involve recruiters early in tech decisions. Suzan highlights the importance of emotional intelligence, active listening, and taking ownership in the hiring process, while also addressing the mental toll of rejection and the need for empathy in candidate communications. She champions old-school networking and 'freer consideration' practices to retain top talent and improve retention. The conversation closes with practical advice: ask boldly, reframe failure as experimentation, and never underestimate the power of a personalized outreach message.