MBS961- Hyper Learning: How to Adapt to the Speed of Change With Edward D. Hess
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In this episode of The Matt Brown Show, host Matt Brown welcomes Professor Edward D. Hess, a renowned business professor and author of 13 books, to discuss his latest work, 'Hyperlearning: How to Adapt to the Speed of Change.' Hess argues that in the face of accelerating technological disruption—especially in AI and automation—the future of work hinges on human strengths: emotional connection, adaptability, and continuous learning. He emphasizes that human entrepreneurs will thrive not by knowing more than machines, but by mastering inner peace and 'otherness'—the ability to connect with diverse perspectives. The conversation explores how introverted leaders can develop emotional intelligence through daily practices like gratitude, active listening, and structured check-ins. Hess introduces the 'Five Principles of the New Smart,' a mindset shift from ego-driven knowledge to humility, curiosity, and collaborative learning. Real-world examples from companies like Southwest Airlines and Ritz-Carlton illustrate how cultures of love and trust drive performance. The episode concludes with a powerful message: true success comes not from external achievement, but from internal mastery and the courage to grow through failure.
Human value in the digital age lies in emotional connection, adaptability, and service—areas technology cannot replicate.
Hyperlearning requires mastering inner peace (quiet ego, calm mind) and otherness (connecting with diverse perspectives).
The 'Five Principles of the New Smart' shift focus from 'knowing' to 'thinking, listening, relating, and collaborating' with humility.
Daily practices like gratitude, check-ins, and active listening build resilient, high-performing cultures.
Leadership is not about constant control but about creating systems where teams thrive even when you're absent.
…and 2 more takeaways available in PodZeus
The Rise of Hyperlearning in a Disruptive World
“Human beings will be needed in the job market and human entrepreneurs will be needed in order to create, if you will, services or products in ways that technology can't.”
The Science of Learning and the Ego Trap
“We go out in the world seeking confirmation of what we believe. The neuroscience is clear. We go out and we see what we believe.”
Inner Peace and Otherness: The Twin Pillars of Hyperlearning
“The impact you can have on people when you're self-absorbed, when you're an introvert, etc. And we all can be sort of more open, open ourselves up to the possibilities.”
Triangulation and the Power of Diverse Input
Matt Brown shares his 'triangulation' process—testing ideas with three trusted advisors to stress-test reality. Hess validates this as a core hyperlearning behavior, emphasizing that no one can achieve excellence alone. The chapter explores how diverse teams and mentors help uncover blind spots and build more accurate models of reality.
The Five Principles of the New Smart
“In the digital age, the race in the end is only with yourself.”
“In the digital age, the race in the end is only with yourself.”
“Human beings will be needed in the job market and human entrepreneurs will be needed in order to create, if you will, services or products in ways that technology can't.”
“The people that are really going to do well in the digital age are the people that can go into the unknown and figure it out.”
Host
Guest
edward d. hess
person
matt brown
person
ai
other
matt brown ai
other
smerocketfuel
organization
showworksmedia
organization
southwest airlines
organization
robotic process automation
other
ritz-carlton
organization
herb kelleher
person
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