Computer Talk 5-9-26 Hr 1
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In this episode of Computer Talk with Tab, hosts Eric Semel and Dennis Halnan address a range of technology issues and societal concerns. They begin with a major outage affecting Canvas, an educational SaaS platform, caused by the ransomware group Shiny Hunters, who use social engineering tactics like vishing and exploit data from past breaches. The hosts emphasize that no legitimate company will call you to fix a problem, urging listeners to hang up on unsolicited calls and avoid clicking links in suspicious emails. They also highlight a growing trend of children bypassing facial recognition age checks by drawing mustaches, exposing flaws in automated verification systems. The conversation shifts to Microsoft’s recent Windows update issues, including a corrupted File Explorer view and sleep mode problems that keep computers from truly sleeping—likely due to forced background updates. The hosts critique Microsoft’s declining user trust, citing Nadella’s acknowledgment of customer dissatisfaction and repeated software vulnerabilities. Apple is also called out for 'vaporware,' with AI features promised in ads but not delivered on many devices, leading to a $250 million class-action settlement. A listener reports a browser issue with Firefox and Safari redirecting searches to Yahoo’s homepage, which the hosts suspect may be due to malware or browser hijacking. Another caller shares a scam experience where scammers impersonated Amazon and accessed her computer, prompting a bank to block her IP address. The hosts advise resetting the modem, using a VPN, and recommend wiping and reloading the system for full security. The episode closes with a preview of an upcoming interview with Greg Leroy of Good Jobs First on how states are hiding the true cost of tax abatements for data centers, potentially creating a tech bubble.
Never trust unsolicited calls, emails, or texts claiming to be from tech support or banks—hang up immediately.
Use independent, verified channels (like official websites) to verify transactions or account issues instead of responding to links or numbers in suspicious messages.
If your File Explorer view disappears after a Windows update, reset folder views via the View tab in File Explorer.
Sleep mode issues in Windows 11 may be caused by forced background updates—pause updates to test if the problem resolves.
Be cautious of AI features advertised by Apple and Tesla that are not yet functional—these are examples of vaporware.
…and 3 more takeaways available in PodZeus
Welcome & E-Waste Success
The hosts open the show, thank listeners for dropping off 8,000 pounds of e-waste, and preview upcoming events, including a fall e-waste collection at their East Hartford headquarters.
Canvas Outage & Shiny Hunters Ransomware
“No company cares about you enough to call you. Don't ever accept a call, a text, an email from anybody that you work with as any kind of valid reach out because there's more bad guys out there that are doing this to a level that is insane.”
Kids Bypassing Age Checks with Mustaches
“It's so obvious. I can't believe the age check would just do a facial recognition to look to see if you are possibly, can grow facial hair to decide whether or not you're of a certain age and then let you in.”
Microsoft Update Issues & Vaporware Critique
“Take the money and run, Phyllis, next time. It's a scam anyways. They're not actually putting any money in your account. So everyone out there, think of Billy Mac and Bobby Sue.”
Scam Recovery & Listener Advice
The hosts advise a caller whose bank blocked her IP after a scam, recommending modem reset, VPN use, and full system wipe for security. They also warn about browser hijacking and phishing tactics.
“Take the money and run, Phyllis, next time. It's a scam anyways. They're not actually putting any money in your account. So everyone out there, think of Billy Mac and Bobby Sue.”
“No company cares about you enough to call you. Don't ever accept a call, a text, an email from anybody that you work with as any kind of valid reach out because there's more bad guys out there that are doing this to a level that is insane.”
“They're not actually putting any money in your account. So everyone out there, think of Billy Mac and Bobby Sue.”
Hosts
Guest
Dennis Halnan
person
Microsoft
organization
Shiny Hunters
organization
Eric Semel
person
Tab Computer Systems
organization
Windows 11
product
Canvas
product
Good Jobs First
organization
Apple
organization
Greg Leroy
person
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